Privacy Policy
The Game Collective
Effective Date: November 3, 2025
Welcome to The Game Collective (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase through our online store hosted on Lightspeed (the “Site”). By using the Site, you agree to this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
We collect information you provide directly, such as:
-Name, billing and shipping address
-Email address and phone number
-Payment information (processed securely via Lightspeed Payments, PayPal, Stripe, or other providers)
-Order details and purchase history
-Account credentials if you create an account
B. Automatically Collected Information
When you browse our Site, we automatically collect:
-IP address, general location, device and browser type
-Pages viewed, time on page, referring websites
-Cookies and similar tracking data
We use this data to operate the Site and improve your experience.
2. How We Use Your Information
We use your information to:
-Process orders, payments, and returns
-Deliver your products and provide customer support
-Communicate with you about your purchases or inquiries
-Send marketing or promotional messages (if you opt in)
-Improve our website and product offerings
-Detect and prevent fraud or misuse of our services
-Comply with legal obligations
3. How We Share Information
We share information only as necessary to run our business and operate the Site:
-With Lightspeed and Squarespace to power our store and checkout system
-With payment processors to handle transactions securely
-With shipping providers to fulfill your orders
-With analytics and advertising partners
(such as Google Analytics or Meta Ads) to analyze performance and improve marketing
-With regulatory or legal authorities, if required by law
We do not sell your personal information.
4. Cookies and Tracking
Our Site uses cookies to improve functionality and performance.
We use:
-Essential cookies for core site features (like your shopping cart)
-Performance cookies to track analytics and usage
-Advertising cookies to personalize ads
Cookie Consent (GDPR/CCPA):
When you first visit our Site, you’ll see a cookie consent banner. You may accept, decline, or customize your cookie preferences. You can also change or delete cookies through your browser settings.
5. Email Marketing
If you subscribe to our newsletter or marketing updates, we will use your contact information only to send relevant offers and product news. You can unsubscribe anytime by clicking the link in our emails.
6. Data Retention
We keep your personal data for as long as necessary to:
-Complete transactions and maintain records
-Fulfill legal or tax obligations
-Provide customer service
You may request deletion of your personal data at any time.
7. Your Rights (GDPR and CCPA)
Depending on your location, you may have the right to:
-Access, correct, or delete your personal information
-Withdraw consent for marketing communications
-Request data portability or restriction of processing
-Opt out of the sale or sharing of personal data (for California residents)
To exercise your rights, contact us at privacy@thegamecollective.co. We will respond within 30 days.
8. Security
We use SSL encryption, secure Lightspeed infrastructure, and PCI-compliant payment gateways to protect your data. However, please note that no online system is completely secure.
9. Third-Party Services and Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
10. Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe your child has provided personal data, contact us for removal.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our Site.
12. Contact Us
If you have any questions or privacy-related concerns, please contact us:
Email: privacy@thegamecollective.co
Address: 2175 Woodville Rd, A, Oregon, OH 43616
Website: thegamecollective.co